Product Information
What are your door lifters made from?
Our door lifters are made from high-strength, professional-grade materials designed for heavy-duty use. They feature a textured grit-lifting pad for a secure grip, and a durable foot pad that offers stability during door installations. The back-rest faceplate is designed with rubber protection to prevent scratches and indentations.
Can your tools be used for all types of door installations?
Yes, our door installation tools, including the door lifter, are suitable for a wide range of doors, including solid-core, hollow-core, and custom doors. Whether you’re working on interior or exterior doors, our tools help ensure smooth, safe, and precise installations.
Do you offer any warranties on your products?
Yes, we stand by the quality of our tools. Our door lifters and other products come with a limited warranty that covers manufacturing defects. If you encounter any issues, please contact us for assistance.
Ordering
How can I place an order
You can easily place an order on our website by visiting the Shop Page. Select the products you want, add them to your cart, and proceed to checkout where you can enter your shipping and payment details.
Can I change my order after it has been placed?
If you need to modify your order, please contact us within 24 hours. We’ll do our best to accommodate your changes as long as the order has not yet been shipped.
Is there a minimum order quantity?
No, we do not require a minimum order quantity. You can purchase any number of products, whether it’s a single door lifter or a full set of installation tools.
Shipping & Delivery
Shipping cost?
Shipping rates vary depending on your location and the size of your order. You can view the shipping costs during the checkout process before finalizing your purchase. We offer competitive rates and free shipping on certain orders
How long does shipping take?
Orders are typically processed and shipped within 1-3 business days. Delivery times depend on your location, but most U.S. orders arrive within 5-7 business days. You will receive a tracking number once your order has been shipped
Do you ship internationally?
Yes, we offer international shipping to select countries. Please note that shipping times and fees for international orders may vary based on your location.
Returns and Exchange
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receipt. Items must be in new, unused condition and in their original packaging.
How do I start a return?
To initiate a return, please contact us at info@menofalltradestoolline.com with your order details. We will provide instructions for returning the product and processing your refund or exchange.
Who pays for return shipping?
If the return is for any other reason, the customer is responsible for return shipping costs
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Our payment process is secure and encrypted to protect your information.
Is my payment information safe?
Yes, your security is our priority. Our website uses SSL encryption to ensure that all your payment information is kept safe during transactions. We do not store your payment information
Do you offer gift cards?
At this time, we do not offer gift cards, but this is something we are considering for the future
Customer Support
How can I contact Customer Support?
You can reach our Customer Support team by emailing us at info@menofalltradestoolline.com. We aim to respond to all inquiries within 24-48 hours.
Do you offer technical support for using your tools?
Yes, we offer support to ensure you get the most out of our tools. Whether it’s advice on how to use a door lifter or help with troubleshooting, we’re here to assist. Please contact us with your questions.
What are your hours of operation?
Our support team is available Monday through Friday, 9 AM to 5 PM (PST). We are closed on weekends and major holidays.